New pediatric practice offers concierge-style care to Triangle families ::

Editor’s Note: Sara Davison is founder of Kinly, a Triangle-based parenting platform designed to empower prospective parents and parents of small children through access to expert support, education, and community care.

dr. Tiffany Petty is a pediatrician and founder of: HopeWell Pediatrics, which is based on a new model of primary pediatric care in our area. Rather than dealing with the limitations and hassles of an insurance company, Dr. Petty interacts directly with her patients through concierge-like care.

Petty, wife of Dr. Benjamin Petty, a non-surgical orthopedic specialist and mother to Shiloh and Micah, is originally from Memphis. The family now lives in Holly Springs. After serving as chief resident during her pediatric residency at the University of South Alabama, Dr. Petty at Northeast Mississippi Health Center, where she was the community’s first pediatrician in more than 10 years. There, she helped set up a new pediatric practice to help disadvantaged children.

It was her time in the community, hosting outreach events, educating parents about child health and safety, and caring for children in a busy private practice that led her to found Hopewell Pediatrics. She was determined to give her patients the high-quality medical care and time they deserve. We have contacted Dr. Petty to learn more about her practice. Here’s a question and answer.

Sara Davison: Tell us about HopeWell Pediatrics and how you are introducing a new model of care for children and families in our area.

dr. petty: HopeWell Pediatrics is a new pediatric practice specializing in concierge-style care for infants and children in the Raleigh area. What sets us apart from other traditional pediatric practices is that we are refocusing on patients and families.

By removing interactions with third-party payers, we eliminate impersonal mismanagement and put decision-making back in the hands of parents and physicians. We limit our membership to families who value the patient-physician relationship.

Therefore, our limited patient panel size allows us to spend more time with our patients and families with unhurried appointment visits. Our appointments range from 30 to 90 minutes with an average of 60 minutes. The comprehensive appointment visits allow us to delve deeper into the medical history, social issues, planning of care in the management of a complex medical condition.

HopeWell Pediatrics provides quality and accessible care for our patients. Patients can access the pediatrician 24 hours and seven days via a text call or telemedicine visit. We offer same day or next day appointments for your child.

Our membership benefits include unlimited visits, unlimited tests and labs in the office, and discounted off-office labs. We offer convenient home visits and give you the same quality care in the comfort of your own home.

SD: What exactly is the direct primary care model and how does it differ from the traditional care model?

dr. petty: Direct Primary Care, or DPC, is an innovative care model that is rapidly gaining popularity. The DPC model of care is structured to emphasize and prioritize the patient-physician relationship, leading to better health outcomes and patient care. It targets patients by eliminating the impersonal mismanagement of third-party payers such as insurance companies, enabling better decision-making for patients in healthcare.

DPC works like a gym membership or Netflix. Families pay a monthly membership fee that covers unlimited patient visits, unlimited in-office point-of-care testing/labs (such as flu, COVID, strep, urinalysis, etc.), comprehensive care management, and care coordination. By eliminating the fee for service model, physicians can reduce time spent on administrative tasks and spend more time on patients where it matters most. Patients typically benefit from the DPC model through improved accessibility to their physician, typically by phone, SMS, email and telemedicine, longer visits, and lower and transparent costs for medical care.

Sara Davison: Who is this model suitable for and what are its main benefits?

dr. petty: The DPC model of care is suitable for all patients who value a close and trusting relationship with their physician. In particular, it is best suited to families who want consistent, high-quality care from the same physician and not multiple mid-level providers. Families who want more access to their doctor to answer questions and concerns via phone, text, email, or telemedicine will benefit from this model. This model is also best suited for busy families who value timeliness and convenient medical care.

Sara Davison: What’s one major takeaway you’d like to leave readers with?

dr. petty: HopeWell Pediatrics is the premier concierge-style pediatric DPC clinic in the Triangle area. I’m excited to finally be able to provide the kind of medical care that really makes a difference in the lives of my patients and families. I want parents to know that you don’t have to feel like you’re stuck with rushed visits and not being heard. Now there is an option available that offers you modern medicine with old fashioned service!

You can find out more about Dr Petty and HopeWell Pediatrics on the site:

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